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Privacy Policy

Effective from July 2026.

Who we are and what this policy covers

Oban Academy is a trading name of Oban (Mauritius) Ltd (“Oban”, “we”, “us” or “our”), a company incorporated in Mauritius with its registered office at Oban House, 6 Cossigny Avenue, Quatre Bornes, Mauritius. Oban forms part of the NiS Africa group.

This policy explains how we handle personal data obtained through this website (obanacademy.com) and in the course of dealing with the people who contact us, work with us, or apply to join us. It should be read together with our Terms of Use.

We treat our obligations under the Data Protection Act 2017 of Mauritius seriously. Where our activities involve the personal data of individuals in the European Union or the United Kingdom, we also apply the standards of the General Data Protection Regulation (GDPR).

The information we collect

Information you give us. When you use our contact form we collect your name, your company or organisation, your email address, telephone number, country, the area you are interested in, and the content of your message. If you use our online assistant, we collect whatever you choose to share in the conversation — usually your name, contact details, country and a short description of your enquiry. If you apply for a role, we collect the information contained in your application. We also keep records of correspondence you send us.

Information we collect automatically. When you visit the site we collect technical data such as your IP address, browser and device type, and pages viewed, together with information about how you navigate the site, gathered through cookies and analytics.

Special categories. We do not set out to collect sensitive information (such as data about health, race, religion or criminal records) through this website, and we ask that you do not submit such information through the contact form or the assistant.

Why we use your information, and our legal grounds

We use personal data to respond to enquiries and provide the information you ask for; to assess and pursue business opportunities and manage our relationships with clients and prospective clients; to consider applications for employment; to operate, secure and improve the website; to send business communications where you have requested them or we are otherwise permitted to; and to meet our legal and regulatory obligations.

Depending on the circumstances, we rely on one or more of the following legal grounds under the Data Protection Act 2017 and the GDPR: your consent; the performance of a contract with you, or taking steps at your request before entering into one; our legitimate interests in running and developing our business in a way that does not override your rights and freedoms; and compliance with a legal obligation.

Our AI assistant (“Maya”)

The website features Maya, a conversational assistant that answers questions and helps you reach the right people. Maya runs on a large language model from Anthropic (the Claude family). Your messages are sent over an encrypted connection to a server component we operate, which relays them to Anthropic purely to generate a reply in real time. Maya is a retrieval-and-response assistant only: she does not carry out profiling or any automated decision-making that produces legal or similarly significant effects about you. Anthropic processes the conversation as our service provider and, under its commercial API terms, does not use the inputs or outputs to train its models. Because this processing takes place on infrastructure located outside Mauritius, it is covered by the international-transfer safeguards described below. If you volunteer contact details so that we can follow up, we treat them exactly as an enquiry submitted through the contact form. Please do not enter passwords, financial details or other sensitive or confidential information into the chat.

Sharing your information

We may share personal data with other companies in the NiS Africa group where relevant to your enquiry or our services; with service providers who support the website and our operations (for example hosting, email delivery, analytics and the assistant referred to above), who act under obligations of confidentiality and data protection; with our professional advisers where necessary; and with regulators, courts or authorities where we are required to do so by law. In the event of a reorganisation, merger or sale of our business, personal data may be disclosed to the party concerned. We do not sell your personal data.

Where your information is held, and international transfers

Oban delivers its services from Mauritius, Madagascar and India, and some of our service providers are located outside Mauritius. Your personal data may therefore be transferred to, and processed in, countries other than the one in which you are located. Where we transfer personal data internationally, we take steps to keep it protected — for example by working with providers bound by appropriate contractual safeguards, such as the European Commission’s Standard Contractual Clauses, and by limiting transfers to what is necessary for the purposes described here.

How long we keep it

We keep personal data only for as long as we need it for the purposes for which it was collected and to meet any legal, accounting or reporting requirements. Enquiry and business-development records are generally retained for the duration of our discussions and for a reasonable period afterwards; records connected to a contractual relationship are kept for the life of that relationship and for the period required by law once it ends. When data is no longer needed it is securely deleted or anonymised.

How we protect it

We maintain appropriate technical and organisational measures to guard against loss, misuse and unauthorised access, including an encrypted connection to the website (HTTPS), access controls, and confidentiality obligations on our people. No transmission over the internet can be guaranteed to be completely secure; you send information to us at your own risk, and once we receive it we apply the safeguards described here.

Cookies and website analytics

The website uses cookies and similar technologies. Strictly necessary cookies allow the site to function; functional cookies remember your preferences, such as your choice of language; and analytics cookies help us understand how the site is used so that we can improve it. You can control non-essential cookies through your browser settings, and, where a cookie notice is shown, through the choices offered there.

Your rights

Subject to the conditions in the applicable law, you have the right to:

  • be informed about how we use your data;
  • access the personal data we hold about you;
  • have inaccurate data corrected;
  • have your data erased in certain circumstances;
  • restrict or object to our processing in certain circumstances;
  • data portability in certain circumstances; and
  • where we rely on consent, withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond within the time allowed by law, and there is normally no charge.

Complaints

If you are concerned about how we handle your personal data, please contact us first so that we can try to put things right. You also have the right to lodge a complaint with the Data Protection Office of Mauritius (dataprotection.govmu.org) or, if you are in the EU or UK, with your local supervisory authority.

Changes to this policy

We may update this policy from time to time. The current version is always available on this page and shows the date it was last updated; we will draw attention to any material changes.

How to contact us

You can reach us about this policy, or make a request in relation to your personal data, through the contact page, or by post to: Data Protection, Oban (Mauritius) Ltd, Oban House, 6 Cossigny Avenue, Quatre Bornes, Mauritius.

Last updated: July 2026.

Oban Academy

Smart outsourcing, trained at source. Middle-office finance process outsourcing delivered from Mauritius, Madagascar & India.

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